Support
Something not working, or an idea for what should be? Write to us — a real person reads every message.
Reporting a problem
The more of this you can include, the faster it gets fixed:
- Which game, and the version number.
- Your device and iOS version — for example "iPhone 16 Pro Max, iOS 26".
- What you were doing when it happened.
- Whether it happens every time, or happened once.
- A screenshot or screen recording, if you can catch it.
If you are in the TestFlight beta
You can send feedback straight from TestFlight: take a screenshot inside the app and tap Share Beta Feedback, or use the Send Beta Feedback button on the app's TestFlight page. That route attaches your device details and recent logs automatically, which is usually the quickest way to get a crash diagnosed.
Lost progress
Game progress is stored on your device, inside the app's own storage. It is not held on our servers, because we do not run any. Deleting a game removes its save with it, and we have no way to restore it — so if you are reinstalling, be aware that you will be starting over.
Privacy questions
Our games do not collect personal information. If you want the detail, the privacy policy sets out exactly what that means. You are welcome to write to us with questions about it.